We have contacted BCC’s office many times over the past year via email and
phone. No one ever picked up the phone. We always have to leave a voice mail message. We have never had any response to phone calls or to emails.
Although received and read receipts
are always requested when I send emails to the BCC office, the office has never
acknowledged receipt of or reading the email.
The tree outside our apartment has been leaning for over a year. The office was first contacted Oct 31, 2011 with followups October, 25 2012 and November 9, 2012. There has been no response from the BCC office and no action taken (not even putting the support stakes back in the ground.) Jack Israel did email me November 10 that he was looking into it. Meanwhile, nothing has been done. The next good blow from the East will certainly take this tree down and be an additional and unnecessary expense for all of us.
Has anyone else found it impossible to get action or a response from the office? Am I being singled out for special attention or are other owners being ignored?
As far as we are concerned, performance by the office staff has been totally unsatisfactory. I would like the
hiring of a new manager or management service to be an agenda item at the NEXT
BOD meeting. If you feel the same way, contact the Board members (and remind them of the upcoming election.)
